Privacy Policy

The Thomas Sports (“we,” “us,” “our”) is committed to protecting your privacy and ensuring a safe online experience for all of our users. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase on our website, thethomassports.com (“Site”).

By using our Site, you agree to the terms outlined in this Privacy Policy. If you do not agree with this policy, please do not use our services or visit our website.

1. Information We Collect

We collect two types of information from our users: Personal Information and Non-Personal Information.

Personal Information

Personal information is data that can be used to identify you. We collect personal information when you use our services, such as when you register an account, place an order, or contact us. This may include:

• Contact Information: Name, email address, phone number, shipping address.
• Payment Information: Credit card information or other payment methods (Note: Payment data is processed securely through trusted third-party payment processors, and we do not store sensitive payment information directly).
• Account Information: Username, password, preferences, and order history.

Non-Personal Information

Non-personal information is data that does not identify you directly but helps us improve your experience. This may include:

• Device and Browser Information: Type of device, browser type, operating system, IP address, and device identifiers.
• Usage Data: Pages visited, referring website, time spent on pages, and interaction data.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, analyze trends, administer the Site, track users’ movement, and gather demographic information.

2. How We Use Your Information

We may use the information we collect for various purposes, including:

• To Process Orders: To fulfill your purchases, process payments, and ship products to your specified address.
• To Improve Our Services: To enhance and personalize your experience on our website, such as remembering your preferences and providing better customer support.
• To Communicate with You: To send order confirmations, shipping notifications, and respond to customer inquiries. We may also send marketing emails if you opt-in, but you can unsubscribe at any time.
• To Comply with Legal Obligations: To meet legal, regulatory, and compliance requirements or to respond to lawful requests from government authorities.

3. How We Protect Your Information

We use a variety of security measures to protect your personal information. These include:

• Encryption: We use SSL (Secure Socket Layer) encryption technology to secure sensitive data transmitted between your browser and our servers.
• Secure Servers: We store personal information on secure servers protected by firewalls and other security technologies.
• Payment Processing: Payment information is processed securely by trusted third-party payment processors. We do not store full payment details on our systems.

However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

4. Sharing Your Information

We respect your privacy and will not sell, rent, or trade your personal information. However, we may share your information with third parties in the following situations:

• Service Providers: We may share your information with trusted service providers who help us operate our business, such as payment processors, shipping companies, email marketing services, and web analytics providers. These providers are obligated to keep your information confidential and use it only for the services they provide.
• Legal Compliance: We may disclose your information if required by law, such as to comply with a subpoena, legal process, or regulatory requirement.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and remember your preferences. Cookies are small data files stored on your device. You can control cookie settings through your browser, including opting out of certain types of cookies, though this may affect some features on our website.

For more information about cookies, you can visit www.allaboutcookies.org.

6. Your Rights and Choices

You have certain rights regarding your personal information, including:

• Access and Update: You can access and update your personal information by logging into your account on our website.
• Opt-Out of Marketing Communications: If you no longer wish to receive marketing emails, you can unsubscribe by following the instructions in the email or by contacting us at support@triplepointsports.com.
• Delete Account or Information: You may request to delete your account or personal information by contacting us at the email address below.

Please note that we may retain certain information for business or legal purposes, such as for completing transactions or complying with regulations.

7. Third-Party Links

Our website may contain links to third-party websites. These third-party sites have their own privacy policies, which we encourage you to review. We are not responsible for the content or practices of these third-party websites.

8. Children’s Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under the age of 13, we will take steps to delete that information.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. If we make any significant changes, we will post an updated version on this page and update the “Effective Date” at the top of the policy. We encourage you to periodically review this policy for any updates.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Email: support@triplepointsports.com
Website: thethomassports.com